Refund Policy 

Effective Date: January 2026

Due to the personal and hygienic nature of our products, ALL SALES ARE FINAL.

We do not accept returns, refunds, or exchanges.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, you must contact us within 48 hours of delivery with clear photos.

Email: scentedtreasuresbynovella@gmail.com

We will review and replace or correct the order if approved.